Wear Moi Australia is exclusively distributed by Bloch Australia.
Wear Moi Australia offers Standard and Priority Shipping to any address in Australia.
For pre-Christmas delivery - Place your order before Wednesday 19th December for guaranteed pre-Christmas delivery with StarTrack shipping. A business or residential address is required. No Po Boxes accepted.
For an estimated timeframe for eParcel delivery, please visit the link below and enter your postcode in the ‘TO’ field. Most goods are shipped from 2015, Beaconsfield.
Please keep in mind due to the busy period that Australia post may experience delays.
Last day that orders will ship 2018
eParcel - Thursday 20th December
StarTrack - Friday 21st December if ordered by 12pm
Temporary Closure – Christmas 2018/New Year 2019 - Due to the holiday season, our warehouse and office will be temporarily closed from Friday 21st December 2018 through till Wednesday 2nd January 2019. During this time, there will be a pause in the processing and shipment of all online orders. We will still be taking online orders over the temporary closure, processing will resume as normal from Wednesday 2nd January 2019. Please understand that we will work on all orders as quickly as possible, kindly refrain from emailing our customer service regarding your pending order to prevent further delays.
Payments will not be processed until shipping resumes. Please keep the authorised funds available for processing. Failure to do so will result in further delays.
Please note that this Wear Moi online store currently only delivers to Australia and not to international addresses.
For the return of Wear Moi online purchases, regardless of whether they are faulty, change of mind or incorrect fit you must meet the following return policy conditions:
Products purchased online may not be returned or exchanged in a store. Sale items bought on this website cannot be exchanged or refunded. No rain checks. Hosiery cannot be exchanged or refunded due to hygiene reasons.
We reserve the right to inspect garments to determine the return policy conditions are met, therefore the item/s must be unworn and unwashed in original saleable condition with all labels/tags attached. If the goods arrive in the appropriate condition a refund of the cost of the goods will be provided. We do not refund shipping charges.
If a replacement size, colour or alternative items are required you will need to place a new order online. The cost of standard shipping will be covered by Wear Moi Australia for your new order.
You are responsible for the costs of returning goods to us. Any goods returned are your responsibility until they reach our warehouse. We will not be held liable for any goods lost in transit, therefore we recommend you use a courier or eParcel through Australia Post to return the goods. Please ensure you package your return to prevent any damage to the items in transit.
For any item that is returned without the original packaging, a 10% restock fee will apply.
We reserve the right to determine whether a product is faulty and conduct a production and quality check. A response for faulty claims will be received within 5 working days of the garments arrival at the Bloch Head Office. If deemed faulty, a refund of the cost of the goods and postage will be provided. In addition the reasonable cost of returning the faulty item/s back to us will also be refunded.
Products purchased online may not be returned or exchanged in a store.
You will receive an Online Returns Form with your online purchase. This is to be completed and sent back with your return item.